Package | hl7.ehrs.uv.ehrsfmr2 |
Resource Type | Requirements |
Id | EHRSFMR2-CPS.10 |
FHIR Version | R5 |
Source | http://hl7.org/ehrs/uv/ehrsfmr2/https://build.fhir.org/ig/mvdzel/ehrsfm-fhir-r5/Requirements-EHRSFMR2-CPS.10.html |
URL | http://hl7.org/ehrs/uv/ehrsfmr2/Requirements/EHRSFMR2-CPS.10 |
Version | 2.1.1-ballot |
Status | active |
Date | 2025-05-13T15:11:00+00:00 |
Name | CPS_10_Manage_User_Help |
Title | CPS.10 Manage User Help (Function) |
Realm | uv |
Authority | hl7 |
Description | Support the ability to manage the configuration, and/or customization of appropriate user help that is context sensitive and may include the exchange of live online chat. |
Purpose | Throughout the system it is necessary to provide configurable, context sensitive, and/or searchable user help to assist in the use of the system. User help levels should be configurable based on user requirements, scope of practice, organizational policy, and/or jurisdictional law. User Help may include the live online chat support. |
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Support the ability to manage the configuration, and/or customization of appropriate user help that is context sensitive and may include the exchange of live online chat.
Throughout the system it is necessary to provide configurable, context sensitive, and/or searchable user help to assist in the use of the system. User help levels should be configurable based on user requirements, scope of practice, organizational policy, and/or jurisdictional law. User Help may include the live online chat support.
CPS.10#01 | dependent SHOULD |
The system SHOULD provide the ability to manage the configuration and customization of User Help in accordance with user requirements, and according to scope of practice, organizational policy, and/or jurisdictional law. |
CPS.10#02 | SHOULD |
The system SHOULD receive queries and render responses for data entry and system navigation assistance (User Help). |
CPS.10#03 | MAY |
The system MAY exchange User Help queries and responses via live online chat. |
CPS.10#04 | SHOULD |
The system SHOULD render context-sensitive invokable help to guide users through activities in the system (e.g., charting steps, menu navigation). |
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